Welcome to the INR Rummy faqs Center. Here you will find answers to the most common questions regarding account management, withdrawals, gameplay, and security.
Table of Contents
1. General Information faqs
Q. What is INR Rummy? INR Rummy is a skill-based online gaming platform where you can play popular card games like Rummy, Teen Patti, and Poker with real players to win real cash rewards.
Q. Is INR Rummy legal in India? Yes, playing Rummy for cash is legal in India as it is declared a “Game of Skill” by the Supreme Court of India. However, users from states like Andhra Pradesh, Telangana, Assam, Odisha, Nagaland, and Sikkim are restricted from playing cash games due to state laws.
Q. Is my money safe with INR Rummy? Absolutely. We use advanced SSL encryption and secure payment gateways to ensure your funds and personal data are 100% safe. Our games are RNG-certified to ensure fair play.
Q. Is there an age limit to play? Yes, you must be at least 18 years old to register and play cash games on our platform.
2. Account & Registration faqs
Q. How do I sign up and get the Welcome Bonus?
- Download and install the app.
- Click on the Profile icon (Guest).
- Select “Bind Mobile.”
- Enter your phone number, password, and OTP.
- Once verified, the ₹51 Welcome Bonus will be instantly credited to your wallet.
Q. Can I have multiple accounts? No. Creating multiple accounts on the same device or using the same IP address is strictly prohibited. If detected, all your accounts will be banned, and funds will be frozen.
Q. I forgot my password. How can I recover it? On the login screen, click on “Forgot Password.” Enter your registered mobile number and OTP to reset your password instantly.
Q. Can I change my registered mobile number? For security reasons, users cannot change their registered mobile number manually. Please contact our Customer Support if you have lost access to your number.
3. Deposits & Withdrawals (Most Important) faqs
Q. What is the minimum withdrawal amount? The minimum withdrawal amount is ₹100.
Q. How long does it take to process a withdrawal? Most withdrawals are processed instantly or within 5 to 10 minutes. However, in rare cases of bank server issues, it may take up to 24 hours.
Q. What are the available withdrawal methods? You can withdraw your winnings directly to your Bank Account (via Account Number/IFSC) or UPI ID (Paytm, PhonePe, Google Pay, Bhim, etc.).
Q. Why did my withdrawal fail or get rejected? Common reasons for rejection include:
- Incorrect Bank/UPI details.
- Wager (betting) requirement not met.
- Suspicious activity detected.
- Bank server downtime. If rejected, the amount is refunded to your game wallet immediately.
Q. Do I need to submit KYC documents? Usually, small withdrawals do not require KYC. However, for high-value transactions or suspicious activity, our team may request a PAN Card or Aadhaar Card for verification.
4. Referral & Bonuses faqs
Q. How does the ‘Refer & Earn’ program work? Share your referral link with friends. When they download the app and play:
- You get an instant cash bonus.
- You earn a 30% Lifetime Commission on the tax amount of their gameplay.
Q. Why didn’t I receive my referral bonus? You only receive the bonus after your referred friend downloads the app, binds their mobile number, and adds cash/plays their first game.
Q. Can I withdraw my Referral/Bonus money? Yes, referral commissions are fully withdrawable. However, the Sign-up bonus usually requires you to play games and meet a small wagering requirement before withdrawal.
5. Technical & Support faqs
Q. The app is not installing on my phone. What should I do?
- Ensure you have allowed “Install from Unknown Sources” in your phone settings.
- Check if you have enough storage space.
- Uninstall any old version of the app before installing the new one.
Q. I am facing lag/connection issues while playing. Please ensure you have a stable internet connection (4G/5G/Wi-Fi). If the issue persists, clear the app cache and restart the game.
Q. How can I contact Customer Support? You can reach our support team 24/7 via the “Support” or “Service” button inside the app for live chat assistance.
